Transform HR Expertise in Global Outsourcing

At Emapta, we revolutionize outsourcing by connecting businesses with top talent. With over a decade of expertise and 7,000 professionals across six countries, we build tailor-made teams that prioritize work-life balance and well-being. Join a supportive community where your contributions are valued, and career growth aligns with personal fulfillment. Redefine what’s possible in an environment that fosters harmony, sustainability, and professional success. Be part of something bigger—your journey starts here!

Job Description

As a People Business Partner, you will leverage your expertise in recruitment coordination, including scheduling and facilitating interviews, as well as managing candidate databases and trackers. You will play a pivotal role in ensuring a seamless recruitment process while building strong, trusted relationships with clients, employees, and leadership teams. Your focus will be on delivering responsive, prompt, and collaborative support to foster a positive and productive environment that aligns with both business goals and candidate experience.

Job Overview

Employment Type: Full-time

Schedule: Night and Day Shift, Weekends Off

Work Arrangement: Hybrid, Makati/Ortigas

Exciting Perks Await!

• HMO coverage upon regularization with free dependent
• Competitive Package
• Hybrid work arrangement
• Prime office locations in Makati and Ortigas (Easy access to MRT stations, restaurants, and banks)
• Fixed weekends off
• Unlimited upskilling through Emapta Academy courses (Want to know more? Visit https://bit.ly/EmaptaTrainingCalendar)
• Free 24/7 access to our office gyms (Ortigas and Makati) with a free physical fitness trainer!
• Exclusive Emapta Lifestyle perks (hotel and restaurant discounts, and more!)
• Unlimited opportunities for employee referral incentives across the organization
• Standard government and Emapta benefits
• Total of 20 annual leaves to be used on your own discretion (including 5 credits convertible to cash)
• Fun engagement activities for employees
• Mentorship and exposure to global leaders and teams
• Career growth opportunities
• Diverse and supportive work environment

The Qualifications We Seek

• Bachelor's degree or at least 3 years of Employee Relations and People Business Partnering experience within the BPO industry.
• Proven experience in labor laws, government compliance, policy development, employee discipline, performance management, talent development, and strategic business partnering.
• Strong ability to lead and implement organizational change processes in complex work environments.
• Hands-on experience in leading and executing account- or program-specific projects.
• Excellent written and verbal communication skills, with the ability to multi-task, take initiative, and work independently with minimal supervision.
• Strong attention to detail, accuracy, and adaptability in a fast-paced, evolving workplace.
• Demonstrates a growth-oriented approach, challenges the status quo, and thrives in dynamic environments.
• Exceptional ability to build strong client relationships, collaborate effectively, and provide outstanding customer service.
• Displays high ethical standards, integrity, responsibility, and accountability.
• Willing to work on a night or day shift schedule and report on-site.

Your Daily Tasks

Business Partnership

• Build strong, trusted relationships with stakeholders by being responsive, prompt, and collaborative.
• Provide HR policy guidance, interpretation, and consult with management as needed.
• Analyze HR trends and metrics to develop sound solutions, programs, and policies.
• Advise on business unit structures, workforce planning, and succession planning.
• Assess and anticipate HR-related needs of clients and employees.

Employee Relations, Engagement, and Retention

• Address employee concerns promptly with appropriate feedback and resolution.
• Foster positive work relationships, morale, productivity, and retention.
• Initiate and drive employee engagement activities, rewards, and recognition.
• Conduct regular employee touchpoints (1-on-1s, small group meetings, FGDs) and provide reports with insights and action items.
• Conduct exit interviews and submit reports to the Immediate Superior and Business Unit Head.

Performance Management

• Facilitate probationary and annual performance reviews.
• Oversee employee movements, including status changes, promotions, merit increases, and salary reviews.
• Provide performance management guidance through coaching, counseling, and Performance Improvement Plans (PIP).

Career Management and Learning & Development

• Facilitate career development discussions with employees.
• Identify and develop future leaders through training initiatives.
• Determine and address business unit and individual training needs in collaboration with L&D.
• Monitor and evaluate training program success, ensuring objectives are met.

Employee Discipline

• Ensure compliance with labor laws, minimizing legal risks.
• Consult HR Leaders on disciplinary actions and enforce company policies, including the Code of Conduct.
• Conduct learning sessions or roadshows on discipline management.
• Manage and resolve complex disciplinary issues through thorough investigations.

Compliance and Occupational Safety & Health (with Facilities & Admin)

• Implement, maintain, and inspect workplace health and safety standards.
• Provide safety management, advice, monitoring, and reporting.
• Engage employees in workplace safety programs and training.
• Ensure compliance with government regulations (DOLE, PEZA, BOI, etc.).

Other Responsibilities

• Perform tasks assigned by the Company as required.
• Comply with instructions from authorized Company representatives.
• Carry out administrative and non-administrative duties as assigned.

Why We Stand Out Among the Rest!

Join Emapta, a company recognized as one of the 'Best Places to Work for in Asia' by HR Asia and 'The Philippines’ Best Employers for 2023.' Our culture of care and empathy, reflected in our 50/50 gender ratio, ensures you'll feel like part of the family from day one. We're dedicated to nurturing talent and providing the tools for your success. Be part of a squad of dream chasers and world changers, showcasing Filipino talent to the world. With 18 strategically located offices and over 720 clients, you'll have the opportunity to make a positive impact daily, whether you prefer office-based or work-from-home options. Join us for a 100% virtual recruitment process and let's make magic together!

“Working in Emapta not only provides you the certainty of working with a well-established organisation which nurtures the careers of almost 7,400+ team members – it also places you in direct relationships with some of the world’s leading and most innovative companies.”

Tim Vorbach, CEO

#EmaptaExperience

Please refer to job description.