MediCard Philippines Inc. Customer Management Assistant (Temporary WFH)

MediCard Philippines Inc.

₱15-20K[Monthly]

Remote1-3 Yrs ExpBachelorFull-time

Open Country：Philippines

Language Requirements：English | Filipino

This remote job is open to candidates in specific countries. Please confirm if you want to continue despite potential location restrictions

Handles telephone inquiries and provides corresponding assistance promptly.
Prepares the patient Information sheets of phone-in reports of hospital admissions.
Coordinates with the Underwriting Department and the Revenue Management Department to verify the membership and payment status of members who are availing their benefits whether in-patient or out-patient basis.
Receives and logs customer complaints using the specified form and tries to deliver solutions/actions to these complaints.
Assist internal customers to their various concerns.
Willing to work in Alabang

Graduate of any 4- year course preferably any medical-related course.
Knowledgeable in customer assistance, call center handling.
Above average communication skills.
must be FLUENT in AT LEAST ONE of the following: Cebuano, Ilocano, or Kapampangan

Customer ServiceCall CenterExcellent Communication Skills