Operations and Accounts Trainer

Maxicare Healthcare Corporation

Negotiable
Remote3-5 Yrs ExpDiplomaFull-time
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Remote Details

Open CountryPhilippines

Language RequirementsEnglish

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Job Description

Job Title: Training Delivery Partner

Division: Operations Division

Department: Support Services Department

Primary Job Responsibility

Accountable for the implementation of ADDIE (Analysis, Design, Development, Implementation and Evaluation) Framework across Operations and Sales Division.

Learning and Development

  • Training Needs Analysis
  • Conducts TNA and prepares TNA reports.
  • Design and Development
  • Assists and coordinates learning and development programs designs for e-learning and instructor-led training.
  • Develops learning materials using various platforms and methodologies.
  • Develops, standardizes and reviews the training materials.
  • Program Implementation
  • Delivers L&D solutions to support team’s needs and development outlined in the overall L&D strategy using a blend of methodologies including e-learning, self managed learning, remote delivery, management cascade, classroom and on job learning as appropriate.
  • Program Evaluation and Reporting
  • Undertakes evaluation of all L&D interventions and prepares reports of training sessions conducted.
  • JOB DESCRIPTION
  • Duties and Responsibilities done at PERIODIC or REGULAR Intervals
  • Reviews, monitors and prepares reports on participants’ attendance and program completion based on curriculum and ensures timely submission to Immediate Superior.
  • Collates data, analyzes, prepares the Post Program Evaluation results report and submits to Immediate Superior.
  • Reviews and ensures accurate maintenance and timely update of the individual employee training file, presentation materials, records and documents of the unit.
  • Gathers data, prepares and submits the Calendar of Programs for the year to Immediate Superior.
  • Facilitates various training interventions and programs for new and existing employees under Operations and Sales Division such as:

Onboarding Program for New Hires

Products/Processes/Systems Knowledge Training

Refresher Courses

Revalida, Learning Needs Analysis, Continuous Capability Development Programs

  • Duties and Responsibilities done at IRREGULAR or INTERMITTENT Intervals
  • Reviews and updates training materials as needed.
  • STANDARD RESPONSIBILITY STATEMENTS

✓ Strives to embody, commits to support and deliver the quality policy, objectives and initiatives of the organization;

✓ Communicates, engages, directs and supports people to contribute to the QMS effectiveness;

✓ Demonstrates commitment to customers by ensuring applicable statutory and regulatory requirements are determined, understood and consistently met;

✓ Abides by the QMS policies and procedures for the effective management and control of its processes; and

✓ Promotes and utilizes the Process Approach and Risk-based Thinking at work.

✓ Performs other RELATED functions that may be assigned BY THE IMMEDIATE SUPERIOR

II. JOB SPECIFICATIONS

  • SKILLS
  • EDUCATIONAL REQUIREMENT

MINIMUM Educational Level And Background Required By This POSITION

College Graduate of 4, 5 year-course, preferably:

Medical Allied Courses

  • EXPERIENCE AND TRAINING

PERIOD OF TIME OR LENGTH of related experience the CANDIDATE must acquire before being

assigned to and perform the functions of this job, SATISFACTORILY under NORMAL supervision:

Three years - Less than 5 years

  • SKILLS REQUIREMENT – EXECUTIVES AND MANAGERS

Broad: INTEGRATION and coordination of activities within a SINGLE management area

  • RESPONSIBILITY
  • ACCOUNTABILITY – ASSETS, CASH, EQUIPMENT

Value or worth of company assets (cash, checks, financial instruments, investments, tools,

materials, machinery, equipment, and supplies) this POSITION is accountable for:

Small below P500, 000

Specify Assets, Cash And Equipment Directly Accounted For

Laptop, Mobile Phone

  • ACCOUNTABILITY – RECORDS AND DOCUMENTS

Level of CONFIDENTIALITY AND IMPORTANCE of the information, records, reports, and

documents prepared, maintained, has access to, and handled by this POSITION

Critical, Operational - Only identified and selected individuals are given privilege of knowing

contents of any documents; disclosure may have an APPRECIABLE EFFECT on the company

Records And Documents Directly Accounted For

Shared Documents

  • NEED FOR SUPERVISION

EXTENT of work supervised or managed by the Immediate Superior, whether the job is limited or

diversified; quantify range of activities, VARIETY of tasks to be carried out, and the DIVERSITY of

the problem to be solved

Handles broad assignments, procedures generally; rarely refer to superior except matters of

policy

  • PEOPLE MANAGEMENT

Number of subordinates this POSITION DIRECTLY supervise

N/A

Requirements

Please refer to job description.

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HR ManagerMaxicare Healthcare Corporation

Posted on 04 April 2025

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