DE024926-Workforce Services Sr Manager

Accenture in the Philippines

Negociável
No - Mandaluyong3-5 anos ExpBacharelTempo Inteiro
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Descrição do Trabalho


  • ONLY THOSE APPLICANTS WHO ALREADY HAVE THE RIGHT TO LIVE AND WORK IN THIS COUNTRY ARE ELIGIBLE TO APPLY FOR THIS ROLE--- POSITION TITLE: Workforce Services Sr Manager WORK SETUP: Return to Office OVERALL PURPOSE: Responsible for overall strategy and delivery of command center team, which includes:

  • command center mobilization and stabilization

  • reporting, automation, insights framework and visualization strategy and execution

  • staffing strategy, execution and governance

  • execution of team’s role in business continuity plan

  • financial reporting and governance, as this relates to staffing strategy

  • internal and external stakeholder management RESPONSIBILITIES:

  • Ability to drive revenue and cost optimization through WFM staffing / planning strategy, execution, reporting and governance

  • Formulate and support execution of end to end staffing, reporting, automations and service management strategy

  • Ensure database and data visualization are available timely, are accurate and use latest technology available

  • Supervise direct and functional reports within geography / contract assigned

  • Internal and external stakeholder management OTHERS: Project Shift Schedule: Rotation Project Rest Day: Rotation Project/Team Location: Quezon Cyberpark Tower 1


  • SKILL AND QUALIFICATIONS:


  • College Graduate (Bachelor's Degree Holder)

  • with 12 years of related work experience

  • with 10 years of supervisory/ managerial work experience

  • Proven track record of leading teams

  • Thorough understanding of revenue and cost structure, as they relate to short term to long term staffing strategy

  • Ability to motivate teams and rally the group toward organizational goals

  • Excellent oral and written communication skills.

  • Manages large-sized teams dispersed globally and/or work efforts at a client or within Accenture

  • Requires analysis and solving of complex problems

  • Power to influence or complete assignments independently and ability to make decisions


  • Requisito

    Please refer to job description.

    Técnico
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    HR ManagerAccenture in the Philippines

    Local de trabalho

    Mandaluyong, PH

    Postado em 10 March 2025

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