Accenture in the Philippines is currently looking for talented individuals for our Customer Service New Associate

Ensure a fresh start in the new year with a dynamic and supportive team! We are offering a special joining bonus of PHP 20,000*  who will join us as Customer Service Representative!

*Terms & Conditions apply

About Us: Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Combining unmatched experience and specialized skills across more than 40 industries and all business functions — underpinned by the world’s largest delivery network — Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. With 624,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives. Visit us at www.accenture.com.

About the Role: As a Customer Service New Associate, you will be performing the following tasks on a daily:

• Provide brilliant customer service in response to a wide range of inbound customer queries and to achieve first time resolution wherever possible for the customer
• Resolve problems and issues in a professional manner and engage with customers to identify additional needs
• Ensure that customers are fully satisfied with the service provided and are offered value for money to build client’s reputation as a first-choice provider of media services
• Achieve challenging individual, team, and contact center targets

About You: The ideal candidate will have the following skills and experience:

• Graduate of any course; college undergraduates with relevant work experience are open to apply
• Must be willing to work on a graveyard shift
• Willing to go back on-site once recalled

If you are interested to be part of our diverse community, you may drop by at our career hub every Monday – Friday (except holidays) from 9AM-3PM located at:

• San Nicolas, Ilocos Norte: G/F Valdez Center Bldg. A Venvi IT Park, San Nicolas Ilocos Norte.

What’s in it for you? Start your Accenture journey to enjoy these benefits:

• HMO coverage (medical, dental, mental health) from day 1 of employment
• Free medicines for you and your dependents*
• Expanded maternity leave up to 120 days*
• Expanded paternity leave up to 30 days*
• Employee Stock Purchase Plan
• Paid Sick and Vacation Leaves
• Allowances, company bonuses, and performance incentives
• Loyalty and Christmas Gift
• Inclusion and Diversity Benefits
• Flexible working arrangements
• Company-sponsored trainings like upskilling and certification
• Volunteering opportunities

*Terms and conditions apply

Please refer to job description.