JOB DETAILS

• Administration, day-to-day operations, and continuous improvement of the Salesforce platform.
• Identify and troubleshoot issues in production environments and provide timely recommendation to resolve.
• Lead POC initiatives related to new Salesforce features and product offerings.
• Lead adoption of Salesforce in Maya.
• Comfortable working in agile environments.
• Write detailed technical documentation.
• Up to date understanding of Salesforce ecosystem and upcoming releases changes.
• Define and promote Salesforce best practices, standards, and guidelines.

QUALIFICATIONS

• Bachelor's degree in Computer Science, Engineering, or a similar field.
• 6+ years of experience in Salesforce as Admin / Developer / or Consultant.
• Deep knowledge of Salesforce Platform including: Sales, Service, and Experience Clouds.
• Other Salesforce Clouds such as Data, Marketing, Financial Services, Revenue, etc will be a plus.
• Strong understanding of business concepts: Customer Relationship Management, Sales, Customer Service
• Experience integrating AppExchange products with business processes.
• Experience integrating Salesforce to other enterprise systems.
• Experience with CI/CD (Git, Copado) is a plus.
• Salesforce Certifications: Admin and Advance Admin.
• Other certifications will be a plus.

Please refer to job description.